Dell Inspiron 17R 5737

Monday, May 7, 2018
When adding a printer to your laptop to print from a new printer, you must first download the printer driver for that specific printer.  Otherwise, if you leave it up to Microsoft to find it in a search, good luck.  It won't.  I was trying to add an HP OfficeJet Pro 6978 to my printer list, and I had to download its printer driver, found here, first.  

Wednesday, February 28, 2018
Bill Myers posted this list today.  It's good. 

Sunday, November 6, 2016
Had this fluke problem with my keyboard.  With every key pressed, I got a clicking sound, an annoying clicking sound. Go to settings. Open up Ease of Access and find the Keyboard icon then its settings.  Then I also had a second problem where with every word that had double letters, like butter or better or dresser or access, the keyboard would overlook the second in the pair.  I would try to backspace, and that would not work.  I initially thought that there was something wrong with the Backspace.  Glad I checked the Ease of Access again to find the option under FILTER KEYS "Ignore or slow down brief or repeated keystrokes and adjust keyboard repeat rates."  You'll want to click no on that. 

Monday, May 23, 2016.
Day 94 . . . .  Just kidding.  Microsoft Chat is the worst.  Microsoft has the worst products.  The worst customer service.  Their community forums are quite good.  
Here is the Inaccessible Boot Device Loop problem as it is posted on the forum.
Here is one solution.  You'll need username and password: mwga . . . 6
Welcome and thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.

I will certainly help you.

The Inaccessible_Boot_Device occurs because of a boot device failure. During I/O system initialization, the boot device driver might have failed to initialize the boot device (typically a hard disk). File system initialization might have failed because it did not recognize the data on the boot device.

Kindly, follow the below methods and check if it helps.

Method 1
: Let’s set the BIOS settings to their defaults 
1.   Power on and press the DEL key during boot. The BIOS Setup Utility will start:
2.   Use the Arrow keys to highlight Exit from the top of the screen, and the Exit menu will appear.
3.   Use the Arrow keys to select Load Setup Defaults and press Enter. Restart the computer and check.
BIOS Disclaimer: 
Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. 

Also, refer to the following link:
"INACCESSIBLE_BOOT_DEVICE" error message after you install a third-party ATA-miniport driver or change the SATA mode of the boot drive on Windows 8-based computer Applies to Windows 10 as well)

Method 2Startup Repair
You may run Startup repair from Advance boot option. It may ask you to insert the Installation DVD/USB while doing a startup repair. You may download an ISO from the below link:

To run Startup repair from Advance boot option, follow the below steps:
1.   Press and hold the Shift key and click on Restart in Power icon.
2.   Click on Troubleshoot.
3.   Click on Advanced Options.
4.   Now click on Startup Repair.
5.   Follow the further instructions.
F12.  Ran Diagnostic.  Clean results. Following 2 more loops, it restarted.
Service Tag: FYFWY1.
Express Service Code: 34732915273
Monday, April 18, 2016
This guy says that you need to do a full restore and that you will lose ALL of your data.  Here is MS's system restore guide.  Oh, boy.
Dell has a support option on Windows 10.  Doubt that it can or will help with this problem of "Preparing Automatic Repair."

Sunday, April 17, 2016
Bill Myers made these suggestions:
That message usually means that at some point, Windows 10 was damaged, due to a file miswrite, disk sector failure or other problem with the drive where Windows is stored.
When Windows sees that the operating system has a problem, it tries to repair itself from the backup stored when Windows 10 originally installed.
If that backup partition has been deleted or files within it damaged, or if you have limited free disk space, it could cause the repair to go into a loop.
There are several suggested solutions on the web, but most are for specific computer configurations so you need to search google for the one for your computer make and model.
In some cases, a simple change to the memory enable setting in the bios can solve the problem. In others, where hard drive sectors have been damaged, a reinstall of Windows Ten will be required.
To reduce the chances of future problems, run a scan on the hard drive to check for and resolve sector errors. To do this, right click on the drive icon and choose 'properties'.
On the drive properties screen, choose 'tools', and click on 'check' under error checking.
The process can take several hours - depending on the size of the drive.
It's worth doing if you suspect there is an issue with the drive.
Before doing the check, delete all unneeded files to clear up wasted space on the drive.

Wednesday, April 13, 2016

The support gal, Teresa P., at Microsoft Support gave me this link to resolve my Word Perfect issues.  Again, another do-nothing millennial giving support online. 

Monday, April 11, 2016

Learned today that there is something called partner support services at Microsoft.  The MS Answer Desk gave me this link to solve the problem.  It took her one hour to get it to me.

Thursday, April 7, 2016

On MS Chat I was given the number 800-642-7676.  I think that's the customer service number in the Philippines which is really terrible with communication and with service.  Here is what the message is about.  It starts by giving me options.  I have to voice the "Technical Support."  He offered this page to access the different resources.

Sunday, April 3, 2016

F12 is the Boot Manager.
I get UEFI Boot.

As noted previously you definitely want to stop Microsoft from force-feeding you the Windows 10 spyware onto your computer:

Now, how to get rid of those annoying Windows 10 popups:

1. open Control Panel under the Start menu
2. open Programs and Features
3. click on the Installed Updates link on the top left
4. let the list of updates populate in the main window (green bar at the top shows progress)
5. click once on the Column heading Name, to sort by Name
6. scroll down to the blue category heading Microsoft Windows updates
7. select "Update for Microsoft Windows KB3035583"
8. right click and uninstall
9. restart
Now, if only someone could tell me how to get rid of this pesky "Adobe Flash Player" popup box
Nice! Thanks.
You can also past KB3035583 in search instead of scrolling down if you have lots of updates.

[Wednesday, February 24, 2016]
Sony VAIO, Windows 7
Model # VPCEB42FX
Okay, having the same problem with the wi-fi device on my VAIO as I had on my Dell.  Remember, to update drivers, network adapters, and so forth, go to the Sony site and download your particular driver.  

Model # VPCEB42FX  |* change model...
This model is also known as: PCG71318L, VPCEB42FX/BJ, VPCEB42FX/T, VPCEB42FX/WI. 

[Thursday, March 3, 2016]

Two Network Adapters on my Sony VAIO:  1)  Intel (R) WiFi Link 1000 BGN.  2)  Marvell Yukon 88E8059  PCI-E Gigabit Ethernet Controller.  When I run the 2nd one, I get this message, "This file does not have a program associated with it for performing this action.  Please install a program or, if one is already installed, create an association in the Default Programs control panel."

HowtoGeek pointed me in this direction.

First, I got the Code 31 Error.  
Also, got Error 711

This yellow exclamation mark means "Missing Driver."

Thursday, February 25, 2016
I received this tip this morning from ringhalg at HowtoGeek.
I got a new message:  Checking disk for errors.  This might take over an hour. In the week that I've been trying to solve this problem, this is the first time that I've seen this message.  Okay.  New message again.  It asked for a System Restore.  I went ahead with it.  It promised to fix my computer to a point prior to the problem.  But it looks like the PDANet may be the problem, since the message referred in general to apps.

Monday, February 22, 2016
Well, I hooked up the tethering app PDANet over the weekend.  I did so twice: once on Saturday night and again on Sunday night.  On Sunday morning, I had difficulty starting up Windows.  I got the message "Preparing Automatic Repair."  Okay, meaning what? I don't know.  I tried the Control/Alt/Delete a few times, and I believe it was that that brought me back to the sign-in page, where I type in my password.  But I can't say for sure since I was operating in a panic.  

One guy at Windows Ten Forum suggested F11, which I did but that only allowed me a system test.  Which I ran and proved nothing. My system is working fine except for the start-up.  Some guy mentioned this 10130 Build.  Again, have no idea. 

Another guy said "try and remove ethernet cable and then reboot, someone thinks it's a Microsoft login problem even though it happens earlier than the login itself."

I get the "Choose an option" window, offering me two options--"Troubleshoot (Reset your PC or see advanced options)" and "Turn off your PC." I choose "Troubleshoot" which leads me to 3 options in Troubleshoot:
1) Reset this PC
2) Dell Backup and Recovery
3) Advanced Options
I have chosen "Advanced Options" each time. That takes me to a window with 6 "Advanced options."
1) System Restore
2) System Image Recovery (do not know what that's for: it reads "Recover Windows using a specific system image file."
3) Startup Repair
4) Command Prompt
UEFI (Unified Extensible Firmware Interface) is a standard firmware interface for PCs, designed to replace BIOS (basic input/output system). This standard was created by over 140 technology companies as part of the UEFI consortium, including Microsoft.
6) Go back to the previous build
I have selected #3, Startup Repair, which brings me to an uploading  page that reads "Diagnosing Repair," then to Startup Re[pair window that says "Startup Repair couldn't repair your PC." It then offers me the option to "Shut down" or "Advanced options." I choose the latter, which takes me back to the original "Choose an option" page that mention at the top of this reply.

Friday, February 12, 2016

Case #: 1326928961
Resetting password:
Driver comp
Connection with a LAN cable
Compatibility with the drivers.
Update for the driver or the driver itself. 
1)  Update > settings > update > security options.
2)  Device manager 
Model Number:  Inspiron 5737
Categories:  Portable PC.
The Wireless Driver registered under "Device Manager" on my laptop is Dell Wireless 1705 802.11b/g/n (2.4GHZ).  That wireless driver can be found here.

What is EGREAT_TVBOX7029
Model:  YunTVPlayer
Model Number:  1.0
Categories:  Digital media renderer.
Description: unavailable.

Mfg.:  Microsoft Corporation
Model: Windows Media Player
Model Number: 12
Categories:  Digital Media Player
Description:  Unavailable.

What is UPnP?

PlayPoint Properties:
Mfg.: Packet Video
Model:  Local Player.
Model Number 1.0
Categories:  Digital media renderer.

PlayPoint USB
Mfg.:  Packet Video
Model: Twonky Server
Model Number 7.0.10
Categories:  Digital Media Server

Mfg.:  YoukuDIna.
Model:  YoukuMediaRenderer
Model Number:  Unavailable.
Categories:  Digital media renderer.

Wireless router
Mfg.:  NETGEAR, Inc.
Model: RangeMax N300 Wireless
Status:  Not connected.  

Mfg.:  Dell, Inc.
Model:  Inspiron 5737
Category: Portable PC

Network Adapters:
1.  Dell Wireless 1705 802.11b/g/n (2.4GHZ)
2.  Realtek PCIe FE Family Controller
Some troubleshooting tips here and here here.  

To know which PCI card was installed in the system and to download the drivers for that device, follow the steps from this link:
If you are finding it difficult in searching the drivers for PCI card, follow the steps from the above link and please send me the Vendor ID and Device ID of the PCI card or you can also send me the Hardware IDs as you did earlier.
Dell only has the 64 Bit drivers listed available for your specific model
Intel HD Graphics 4400 Driver here:
Intel however provides the 32 bit Drivers for Windows 8.1

Dell charges $129 to fix any issue. Express Service Code:  34732915273.  You might get some help from Dell Support Forum.  Phone number is 800-624-9896.  That number is good 24/7.  Product was shipped on April 23, 2014. 

Service Tag: FYFWY1.
Express Service Code: 34732915273

Tuesday, February 16, 2016
Not even sure if this will work. What it did do is at least give me Wi-Fi as a menu item in my Settings, which before it was absent. So I don't know what happened or why.

Airplane mode not turning off in Windows 10. This guy is pretty good, pkhelper18.blogspot.com

I don't know about this one. The guy is helpful. He points you in a bunch of different directions. 

Those videos above were a bit bogus.  Here's what worked.   

EASIEST FIX: Press Fn+ (key with little radio tower) (on my Dell, it's the PrtScr key). Turned off airplane mode instantly, and I had wi-fi again!  

2.  Reddit
3.  HowtoGeek

Mattia on Quora sent me this.  This site looks like another good one.  It's called HowtoConnect, and it looks like a dedicated site to troubleshoot problems with Windows 10.

I found this video on Sunday, February 28, 2016, and it seems like he's got the problem nailed down better than the help I received from the other guys. 

Inspiron 17R 5737
(Operating System: Windows 8, 64-bit, Windows 10, 64-bit, Windows 8.1, 64-bit, Windows 7, 64-bit)
Your Dell Technical Updates
Windows 10, 64-bit
Driver and descriptionThis package provides Intel HD Graphics Family Driver and is supported on Inspiron 3537/3737/5537/5737/5442/5542/5447/5547 running the following Operating Systems: Windows 10.
Release date7/31/2016 10:12:02 PM

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